IT Systems Status

Outage Detail

Title: Currently Active   Classroom attendance system
Description: The classroom attendance system has been experiencing difficulties over the course of the Fall 2017 term so far. It seems that all student swipes are being recorded but students are not showing up as having attended the class in the faculty view of the application. We are currently working on the problem and hope to have it resolved soon. Students should swipe in when they attend class as normal.
As of 9/22 some attendance data is not displaying from the afternoon of 9/21.
Technical Description: Swipes are being recorded but the data update to tie the class to the swipe is failing in many cases.

Update 9/21/2017 - A new problem appeared around noon on 9/21. The web page is not showing any attendance information currently. We are working to get this fixed ASAP. This is our top priority at the moment. INC0343731 is the first report we got of this new issue.

Update 9/22 some data from the afternoon of 9/21 is not showing up but will be fixed this afternoon.
Resolution:  
Status: Active/Upcoming
Environment: Production
Type: Unplanned
Begin: Mon, Aug 28, 2017 8:00 AM (actual)
End: unknown
ID: 6157
Created: Chris Graver   Wed, Sep 13, 2017 4:46 PM
Last Modified: Chris Graver   Fri, Sep 22, 2017 11:44 AM